Useful Information

Prescription Forms - Where to Endorse

PSD has noticed a decrease in the quality of data being captured by their scanners (ICR software). You could help greatly by ensuring that you only use the designated areas on the prescription form for your endorsements. Careless endorsing can obliterate other important information which is then difficult for PSD to capture. This slows up the process and increases the risk of PSD not meeting its deadlines for processing payments. 

MAS Registration Guide

PSD has produced a guide explaining what you need to do when registering a patient for the Minor Ailment Service. You can access via the website by clicking on the link. PSD Guide for MAS

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Having problems with your PHS poster holder?

Contact Tactical Media 

Tel: 0800 694 0810


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ePharmacy Help Desk

Tel: 0131 275 6600


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Stationery Contacts

Supplies of other pharmacy forms and stationery are available from the Health Boards stores' departments: e.g.

Forms Description
CP2, A4 and CP1 Minor Ailments
PC70s Purple Instalment Dispensing Form
GP34 Declaration Form
GP64a Oxygen Delivery Form
CPUS Urgent Supply Form

Further supplies of stationery forms should be ordered through your Health Board contact. Please ensure you order in advance so that you do not run out of forms before you receive your next supply.

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Stationery Supplies

Below is a list of stationery and publications available from:

APS Group Management Services
Tel: 0131 629 9938
Fax: 0131 629 9967 (F.A.O. APS Group)

Product Code Publication Description UOM
062525 CMS Chronic Medication Service Patient Leaflet 50 per pack
087309   Methotrexate Patient Booklet single
HC1 HC1 Claim for Help With Health Costs With Envelope 100 per box
SG2003 HC5 Refund Claim Form single
SG2007 HCS2 A Quick Guide To Help With Health Costs Booklet 50 per pack
SG2209   Steroid Record Card 500 per pack
SG2210   Oral Anticoagulant Therapy Pack 50 per pack
SG8018   Oral Anticoagulant Therapy Record Book single
SG8016   Oral Anticoagulant Therapy Alert Card 50 per pack
SG2224 EC92A Claim For Prescription Charge Exemption Certificate single
109575 HC1 (SC) HC1(SC) Form & Envelope 50 per pack
SG2999 HCS3 Help with Health Costs Quick Guide A3 Poster single
SG3371 HCS R Receipt and Refund Pad single
SG3369   Minor Ailments Leaflet 200 per pack
076027   Minor Ailments A3 Poster single

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IMT Facilitators

Area Name Contact Details
Ayrshire and Arran Laura Gill

01292 513742

Borders Rhona Hedley

01896 827670

Dumfries and Galloway Andy Trotter

01387 244288

Fife Dawn Balfour

01592 226928

Forth Valley Suzanne MacCrimmon

07920 294443

Greater Glasgow & Clyde

Catherine Scoular

03456 125000

Grampian Caroline Gault

07765 220625


Heather Afrin

Margaret Robertson (Argyll & Bute CHP), 01463 253651, 07824450955

Lanarkshire Delia Bryce

01698 858046

Lothian Hazel Jamieson

0131 5375917


Alistair Moss

Ian Blair, 01856 888205, 01856 888901

Shetland Chris Nicolson 01595 743372
Tayside Catriona MacDonald

07788 568449

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Local PCR Contacts

Initial setup of a PCR username and password should be done locally through your Health Board contact. The Board will then liaise with the ePharmacy team to allow access to the PCR. 

Health Board Name Address / Email Telephone
Ayrshire & Arran Allan Thomas          Pharmacy Team, Eglinton House, Ailsa Hospital, Dalmellington Road, Ayr, KA6 6AB 01292 513834            
Borders Rhona Hedley

Pharmacy Department, Borders General Hospital, Melrose, TD6 9BS

01896 827670

Dumfries & Galloway   Logan East, Crichton Hall, Bankend Road, Dumfries, DG1 4TG 01387 272786

Dawn Balfour

Gillian McGregor 

Sharon Wishart        


Cameron House, Cameron Bridge, Leven, KY8 5RG

01592 226928 (Dawn)

01592 226588 (Gillian)

01592 226932 (Sharon)

Forth Valley Carol Droubay 01324 567935
Grampian Stacey Anderson


01224 556527
Greater Glasgow & Clyde Janine Glen

Pharmacy Services, NHS Greater Glasgow & Clyde, Clarkston Court, 56 Busby Road, Clarkston, Glasgow, G76 7AT

0141 2016049
Highland Fiona Riddell Pharmacy Services, NHS Highland, Assynt House, Beechwood Park, Inverness, IV2 3BW 01463 706814
Lanarkshire George Lindsay Kirkland's Hospital, Fauldside Road, Bothwell, G21 8BB 01698 858128
Lothian Hazel Jamieson

Mackinnon House, Royal Edinburgh Hospital, Edinburgh, EH10 5HF

0131 5375917
Orkney Ian Blair

01856 888901
Shetland Mary MacFarlane Pharmacy Department, Gilbert Bain Hospital, South Road, Lerwick, Shetland, ZE1 0TB 01595 743370
Tayside Diane Robertson Pharmacy Department, East Day Home, Kings Cross, Clepington Road, Dundee, DD3 8EA 01382 835151
Western Isles Christine McKee Primary Care Department, Health Centre, Springfield Road, Stornoway, HS1 1PS  01851 701758

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